Second Bite is a Not For Profit that redistributes surplus fresh food to community food programs around Australia, supporting people who are homeless, women and families in crisis, youth at risk, indigenous communities, asylum seekers and new arrivals.

While trying to decide what volunteering I could do during B Corp Volunteer Month I thought to myself “I could fix some fences or paint a community centre as I have done in the past, or I can use the skills I have in multiple levels of Technology to help a charity or Not For Profit become more efficient in their office environment, so they can invest more time in the work that counts”.

Searching through I found the Community Connect team at Second Bite needing help to wrangle multiple sources of information into comprehensive and understandable working data.

The team work extremely hard to get food distributed directly from suppliers into community groups throughout Australia, we’re talking about some of the remotest areas, so deliveries need to be efficient and monitored to ensure their regularity, all whilst pushing their reach further into every single nook and cranny of Australia to get more suppliers on board to allow them to help more people in need. If their systems aren’t efficient, then they’re working against the team, not for them.

As with a lot of companies who operate with multiple independent data sources, maintaining each database and getting logical reporting is an exhausting and drawn out process which consists of mashing and beating data exports in a spreadsheet until the required format appears hours later. Rinse and repeat ad infinitum. So I set about getting to grips with how the team use the tools they work with to facilitate getting the huge amount of food and supplies delivered every day so I could come up with a plan to reduce the amount of data entry points and significantly reduce the amount of time spent on their daily tasks.

The job that Second Bite do is amazing and selfless. In these times of gross consumerism (gross is such an appropriate term here!) there is so much wastage in the food sectors so what they are doing to reduce the amount of wastage and redirecting it to those in need is very admirable and a double-win situation. Being a not for profit they need as much support as they can get, so I hope to help them further once this project is complete.