Victoria
New South Wales
South Australia
QueenslandThe team at Ecovantage will be taking a well-earned break over the holiday period.
Our offices will be closed from COB Friday 19 December, and will reopen on Monday 5 January.
Product Troubleshooting & Warranty Support.
Our troubleshooting and warranty help centre has a series of very useful FAQs, troubleshooting tips, user manuals and contact details for heat pump hot water systems.
Support tickets sent through will be actioned as soon as possible once we reopen on 5 January.
If you have an EcoAlliance or Ecogenica branded heat pump and need urgent support over the break, their service centre will be available most days on 1300 341 010.
Finance Department Enquiries.
For any Accounts Payable or Receivable enquiries over the break, please send an email to accounts@ecovantage.com.au – we will get back to you once we reopen.
Certificate Partner Enquiries.
For any existing Certificate Partner enquiries over the break, please send an email to your Account Manager or info@ecovantage.com.au and we will get back to you once we reopen.
For any new Certificate Partner enquiries, please complete this form and we will get back to you once we reopen.
We wish you an enjoyable and restful holiday period, and we look forward to working with you in 2026.
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