Rebate FAQs

Yes, providing that your claim is lodged within six months of the install year. For example, if a VEET approved television was purchased on the 16/02/2014, this must be claimed before the 30/06/2015.

Once your paperwork has been received and approved, you will receive the rebate within 30 days.

The number of certificates your upgrade generates is calculated based on:

• the type of system you are replacing.
• the type of system you are installing. It must be accredited under your state energy efficiency scheme.
• the post code of the installation. Regional locations generate a higher number of certificates than metropolitan areas.

No. We are authorised to provide the rebates. However we have strong partnerships with quality tradespeople and can usually recommend one in your area. 

Decommissioning ensures that the old system cannot be used again. This may involve piercing a hole in the tank or taking the unit to a recycler or scrap metal dealer. Simply disconnecting the old unit is not considered decommissioning as it could be reconnected again.

To meet the requirements of the energy efficiency schemes, evidence of decommissioning (such as photos of the old unit or recycling receipt) must be provided. 

A list of the approved units can be found on the ESC VEU Product Register. Alternatively, you can contact us directly and we can provide you with a list of eligible products.