If the property is not connected to gas then we can claim the full incentive and offer the upgrade to you at the lowest cost. If the property is connected to gas then under the scheme there is less financial incentive. A property is considered not connected to a reticulated gas supply if it does not have a piped connection to a gas distribution system, or it has a piped connection to a gas distribution system, but this connection is not capable of supplying gas to gas equipment and/or appliances (for example, if the supply has been physically disconnected at the meter by the gas network operator).