Help Centre

A 155L heat pump is suitable for 1-3 people,  215L will cater for 4-6 people. If you need larger, talk to our team about a dual-system installation.

Pricing is calculated based on the rebates made available by the South Australian and Victorian governments, and the work involved with relocating your hot water system outside (if applicable).

The current electric system you have has an element in it that is extremely inefficient and expensive to run which results in greater costs. While heat pumps are running all the time, the compressor fan only really kicks in when it needs to be refilled, the water that is sitting in the tank will stay hot until its next use or the tank needs to be refilled.

While electric tanks get drained and refilled at night, heat pumps work all throughout the day. Once water reaches a certain level in the tank, the sensor will trigger and automatically start refilling the tank and heating the water at the same time. The tank will take 1-3 hours to refill and heat the water if it is completely drained. It’s only really when 6 people take showers back-to-back that the tank will require to be refilled but this is not how most people use their hot water system. If you are concerned about the capacity, please talk to our team about the possibility of a dual-tank setup.

Bookings are being made in groupings so our installers will be in contact with you as soon as we have enough work in your area.