Heat Pump

As per the government scheme requirements, we render your old unit permanently inoperable by drilling a hole in it.

In South Australia there is a limit of 3 hot water systems per residential property, and 2 per property in Victoria and New South Wales. In both South Australia and Victoria there is no limit on the number of hot water systems that can be upgraded in commercial properties.

The expected lifespan is 5-10 years, depending on the water supply quality.

The tanks are made of steel with a Colourbond exterior and ceramic lining on the inside.

For SA customers only – yes, as long as it was installed before January 1, 2021, then yes, we can replace it.

Yes, the standard relocation fee is $750 for SA, Vic & NSW

The heat pumps will not work with or interfere with a hydronic heating system for the home – they can only be used as a hot water system

If the property is not connected to gas then we can claim the full incentive and offer the upgrade to you at the lowest cost. If the property is connected to gas then under the scheme there is less financial incentive. A property is considered not connected to a reticulated gas supply if it does not have a piped connection to a gas distribution system, or it has a piped connection to a gas distribution system, but this connection is not capable of supplying gas to gas equipment and/or appliances (for example, if the supply has been physically disconnected at the meter by the gas network operator).